From 26 August 2024, employees gained the legal right to refuse unreasonable contact outside of work hours. For small business employers, this right takes effect from August 2025 — which means you have only a few short months to understand what’s “reasonable,” update policies, and communicate expectations to your team.
Misclassification can attract significant penalties, including back-pay, superannuation, and leave liabilities. Understanding the criteria — and how they apply in practice — is no longer optional.
The cost of ignoring this? Workers-comp claims, regulator investigations, and reputational damage.
The Australian Human Rights Commission is now monitoring compliance, and from December 2024 can investigate and enforce action where employers fail to take reasonable steps.
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